We will be performing regular maintenance and updates to our billing and ordering systems.
When: The scheduled maintenance period will be on Thursday, August 15th, 2019
from 1230 PST to 1430 PST.
Systems Affected: API and Client Area services, including ordering, activation, cancellation, and IP changes will be unavailable during this maintenance period. OBHost LLC will be releasing an updated shopping cart and completing back-end changes to our API in preparation for cPanel account-based pricing. No package changes will be taking affect during this maintenance, and no action is required on your part.
Mitigation: All urgent inquiries can be sent through LiveChat or by submitting a ticket to firstname.lastname@example.org. All API requests during the maintenance period must be performed by our customer service team members upon request, or can be sent before or after the maintenance period. Soon after the August 15th launch of our new ordering system, a beta version of our new WHMCS module will be released along with our new API.
We apologize for any inconvenience that may be caused and thank you for your support.
Monday, August 12, 2019