Unexpected hardware failure
-
Tuesday, 13th May, 2025
-
20:14pm
Dear Valued Customer's,
We regret to inform you that an unexpected hardware failure has occurred in our Netherland datacenter (mainFRa), specifically affecting the nvme drives of Node AMD#9.2990XHA. Our technical team is actively working to recover the data; however, we must inform you that the chances of full recovery remain limited at this time.
If you had purchased a backup service for your VPS on this node, please contact dave.jacobs@obhost.net as soon as possible for assistance with recovery options.
We sincerely apologize for the inconvenience caused and appreciate your patience and understanding as we continue our efforts to resolve the issue.
Best regards,
OBHost Support Team
