To edit reseller nameservers and privileges, access WHM's Edit Reseller Nameservers and Privileges interface, select your reseller account, and configure account creation limits, resource quotas, and Access Control Lists (ACLs). This allows you to control how many cPanel accounts a reseller can create, assign nameserver IP addresses, and manage which privileges they can access.
Understanding Reseller Permissions
The Edit Reseller Nameservers and Privileges interface gives you complete control over what your resellers can do. You manage these permissions through Access Control Lists (ACLs), which determine specific capabilities like account creation, resource allocation, and administrative functions. This granular control helps prevent server resource depletion while giving resellers the tools they need to manage their clients effectively.
When you modify reseller settings, you can limit their ability to create cPanel accounts, assign specific nameserver IP addresses for accounts they create, and restrict access to certain server functions. The interface automatically adds A records for assigned nameserver addresses, simplifying DNS management for reseller-created accounts.
Accessing the Interface
To modify reseller limits and privileges, select the reseller you want to modify from the dropdown menu and click Submit. If only one reseller exists on your server, the interface automatically selects that reseller for you.
Alternatively, you can access these settings through the Reseller Actions menu in WHM's Reseller Center interface by navigating to WHM >> Home >> Resellers >> Reseller Center. Make certain you select the correct reseller before making any changes, as modifications take effect immediately.
Account Creation Limits
A server with too many cPanel accounts can deplete resources and run slowly. OBHost provides three methods to limit a reseller's ability to create cPanel accounts and prevent resource issues:
Total Number of Accounts
This straightforward method sets a hard cap on how many cPanel accounts a reseller can create. To implement this limit:
- Select the Limit the total number of accounts reseller can create checkbox
- Enter the maximum number of cPanel accounts in the text box
This method works well when you want simple, predictable limits regardless of the resources each account uses.
Limit by Resource Usage
Resource-based limits control how much total disk space and bandwidth a reseller can allocate across all their accounts. This approach prevents a single reseller from consuming too many server resources.
Important considerations:
- Resource limits only work on cPanel accounts assigned to packages. Accounts without packages are not subject to these limits
- To enforce resource limits, require resellers to assign all accounts to packages by deselecting all checkboxes under the Super Privileges heading in the reseller's feature list
- When using resource limits, you cannot grant the Create Packages with Unlimited Disk Usage or Create Packages with Unlimited Bandwidth privileges
To configure resource-based limits:
- Select the Limit accounts that reseller can create by Resource Usage checkbox
- Enter the maximum allowed disk space in megabytes (MB) in the Maximum Allowed Disk Space text box
- Enter the maximum allowed bandwidth in megabytes (MB) in the Maximum Allowed Bandwidth text box
You cannot enter unlimited values when using resource-based limits. The system calculates totals across all cPanel accounts the reseller creates and prevents new account creation when limits are reached.
Specify Packages
This method restricts which hosting packages a reseller can use when creating accounts. By limiting package selection, you control the resources available to each account the reseller creates. This approach works well when you have standardized hosting plans and want to ensure consistency across reseller accounts.
Configuring Nameservers
When a reseller creates cPanel accounts, those accounts need nameserver information for DNS management. The Edit Reseller Nameservers and Privileges interface lets you assign specific nameserver IP addresses for accounts created by each reseller.
These nameserver assignments automatically create corresponding A records, ensuring DNS functions properly for new accounts. This automation reduces manual DNS configuration and prevents common setup errors that could affect website availability.
Managing Access Control Lists (ACLs)
Access Control Lists determine which WHM functions and privileges a reseller can access. Common privileges include:
- Creating and modifying hosting packages
- Managing DNS zones
- Accessing server statistics and logs
- Modifying account features
- Managing email accounts and settings
Review ACL settings carefully before granting privileges. Some privileges, like unlimited resource allocation, can conflict with resource-based limits. The interface prevents incompatible privilege combinations by disabling conflicting options automatically.
Best Practices for Reseller Management
When configuring reseller settings at OBHost, consider these recommendations:
- Start with conservative limits and increase them based on actual usage and performance
- Use resource-based limits to prevent individual resellers from affecting server performance
- Require package assignment for all accounts to ensure consistent resource tracking
- Regularly review reseller resource usage to identify potential issues before they affect server performance
- Document any custom privilege configurations for future reference
Combining multiple limit types provides the most robust control. For example, you might set both a maximum account count and resource limits to prevent both quantity and quality issues.
What happens when a reseller reaches their account limit?
When a reseller reaches any configured limit (account count, disk space, or bandwidth), they cannot create new cPanel accounts until existing accounts are removed or limits are increased. The system displays a clear error message explaining which limit was reached and prevents account creation to protect server resources.
Can I change reseller limits after accounts are already created?
Yes, you can modify reseller limits at any time. However, reducing limits below current usage does not remove existing accounts. The reseller simply cannot create new accounts until their usage falls below the new limits. Existing accounts continue functioning normally regardless of limit changes.
Do nameserver changes affect existing accounts?
No, nameserver assignments only apply to new accounts created after you save the changes. Existing cPanel accounts retain their original nameserver settings. If you need to update nameservers for existing accounts, you must modify each account individually or use bulk DNS management tools.
What's the difference between ACL privileges and package limits?
ACL privileges control what functions a reseller can access in WHM, while package limits control the resources available to cPanel accounts. ACLs are administrative permissions (what the reseller can do), whereas packages define resource allocations (what each hosting account gets). Both work together to provide comprehensive reseller management.
For additional assistance configuring reseller settings or managing your hosting environment, our support team is available 24/7. Visit our contact page or email support@obhost.org for expert help with reseller management and server administration.
