FileZilla is a free, open-source FTP client that lets you upload and download files between your computer and your web hosting server. To use FileZilla with OBHost, download the software, enter your hosting credentials (domain, username, password), and connect to begin transferring files to your public_html folder where your website files live.
What is FileZilla?
FileZilla is one of the most popular FTP (File Transfer Protocol) clients used by millions of webmasters worldwide. It provides a simple graphical interface for managing files on your web server without needing technical command-line knowledge. The software works seamlessly with OBHost hosting services and supports unlimited FTP connections and accounts included with your hosting plan.
Downloading and Installing FileZilla
Before you can connect to your hosting account, you need to download FileZilla to your computer. Visit the official FileZilla website and download the client version appropriate for your operating system (Windows, Mac, or Linux). The software is completely free and regularly updated with security improvements.
Installation is straightforward. Run the downloaded installer and follow the on-screen prompts. Once installed, launch FileZilla to begin the setup process.
Finding Your FTP Connection Details
To connect FileZilla to your hosting account, you need three essential pieces of information:
- Host/Server Address: Your domain name or server IP address (found in your Welcome Email)
- Username: Your cPanel username (same as your cPanel login)
- Password: Your cPanel password (also provided in your Welcome Email)
If you cannot locate your Welcome Email or have forgotten your credentials, contact OBHost support at support@obhost.org for assistance retrieving this information.
Connecting to Your Server with FileZilla
Open FileZilla and locate the quick connect bar at the top of the window. You will see fields for Host, Username, Password, and Port:
- Enter your domain name or server IP address in the Host field
- Enter your cPanel username in the Username field
- Enter your cPanel password in the Password field
- Enter 21 in the Port field (this is the standard FTP port and may auto-fill)
- Click the Quickconnect button
If this is your first time connecting, FileZilla may display a security certificate warning. You can safely accept the certificate to proceed with the connection.
Understanding the FileZilla Interface
Once connected, FileZilla displays a split-screen interface. The left side shows your local computer's files and folders, while the right side displays your web server's directory structure. This dual-pane layout makes it easy to drag and drop files between your computer and server.
At the bottom of the window, you will see a transfer queue that shows upload and download progress. The top section displays connection messages and status information.
Uploading Files to Your Website
To make files accessible on your website, you need to upload them to the correct directory:
- On the server side (right pane), locate and double-click the public_html folder to open it
- On the local side (left pane), navigate to the folder containing your website files
- Select the files or folders you want to upload
- Drag and drop them into the public_html folder on the server side
- Wait for the transfer to complete (progress shows in the bottom queue)
The public_html folder is your website's root directory. Any files placed here become accessible through your domain name in a web browser.
Managing Files on Your Server
FileZilla allows you to perform various file management tasks directly on your server:
- Creating folders: Right-click in the server pane and select "Create directory"
- Deleting files: Right-click on a file and select "Delete"
- Renaming files: Right-click and select "Rename"
- Editing permissions: Right-click and select "File permissions" to change access rights
- Downloading files: Drag files from the server pane to your local pane
Saving Your Connection for Quick Access
To avoid entering your credentials every time, save your connection in Site Manager:
- Click File in the menu bar
- Select Site Manager
- Click New Site and give it a name (such as "OBHost Account")
- Enter your host, username, and password
- Set protocol to FTP and port to 21
- Click Connect to save and connect immediately
Your saved connection will appear in the Site Manager for one-click access in future sessions.
Troubleshooting Common FileZilla Issues
If you encounter connection problems, try these solutions:
- Connection timeout: Check that you entered the correct host address, username, and password
- Firewall blocking: Ensure your firewall or antivirus is not blocking FileZilla's connection
- Passive mode issues: Go to Edit > Settings > Connection > FTP and try toggling passive mode
- Permission denied errors: Verify you are uploading to the correct directory and have proper file permissions
Frequently Asked Questions
What is the difference between FTP and SFTP?
FTP (File Transfer Protocol) sends data unencrypted, while SFTP (SSH File Transfer Protocol) encrypts all data during transfer for enhanced security. FileZilla supports both protocols. For better security, use SFTP by selecting it in Site Manager and using port 22 instead of 21.
Can I use FileZilla on multiple computers?
Yes, FileZilla can be installed on unlimited computers. Simply download and install the software on each device where you want to manage your hosting files. Your saved connections and settings are stored locally on each computer.
Why are my uploaded files not showing on my website?
Files must be uploaded to the public_html folder to be accessible via your website. If you uploaded to the wrong directory, use FileZilla to move them to public_html. Also ensure file names are correct and case-sensitive, as Linux servers treat "index.html" and "Index.html" as different files.
How do I upload a WordPress site using FileZilla?
Extract your WordPress files on your computer, connect via FileZilla, open the public_html folder, and drag all WordPress files (including folders like wp-admin, wp-content, and wp-includes) into public_html. Upload the entire WordPress directory structure to ensure proper functionality.
The OBHost support team is available 24/7 to help with any FileZilla or FTP questions. Visit our contact page or email support@obhost.org for assistance with your hosting account.
