Create a New Account Print

Create a New Account

Overview

The Create a New Account interface allows you to create new cPanel or WHM accounts.

cPanel & WHM supports several types of users with multiple levels of permissions:

• The root user can create or modify any account and possesses access to all of cPanel & WHM’s features.
• Resellers can create and manage the cPanel accounts that they own and can access both the cPanel and WHM interfaces. The root user specifies the privileges for these accounts. For example, you can modify access to only allow resellers to suspend or unsuspend the accounts that they manage.
• cPanel users can access the cPanel interface and have access to manage most aspects of a website. The root user and the reseller who owns the cPanel account can specify the account’s privileges.

Important:

You must specify nameservers for the server in WHM’s Basic WebHost Manager® Setup interface (WHM >> Home >> Server Configuration >> Basic WebHost Manager® Setup) or you will not be able to create new accounts.

Note:

Your interface may differ from what this document describes. Some users may not have access to certain features. If you need access, contact your system administrator.

Domain Information

The Domain Information section defines basic settings for a user’s account.

Important:

New users need the username and password that you enter here to log in to their accounts.

All accounts require the following information:

• Domain — The domain name for the account (for example, example.com).

Important:

• • You can create a user to represent a subdomain of a domain that you own. For example, if you own the example.com domain, you could assign the username.example.com subdomain to a new account for the username user.
  • You cannot create a separate account for the www. subdomain. The system automatically removes the www. subdomain from the account name.
• Username — The username for the new account.
  • The username must be unique and contain 16 characters or fewer.
  • The username must contain only lower-case letters and numbers.
  • The username cannot start with a number or the test string.
  • The username’s first eight characters must be unique if you plan to use MySQL® or PostgreSQL®. This prevents issues with database prefixing and account transfers. This restriction does not apply to servers that run MariaDB®.

Note:

You can disable database prefixing by selecting Off for the Require a username prefix on names of new databases and database users setting in the SQL section of WHM’s Tweak Settings interface (WHM >> Home >> Server Configuration >> Tweak Settings).

• • For more information, read our Reserved, Invalid, and Misconfigured Usernames documentation.
• Password — The password for the new account.
• Re-type Password — The password you entered in the previous textbox.
• Strength — This tells you the strength of your password. Click Password Generator to generate a strong password.
  • The system evaluates the password that you enter on a scale of 100 points. 0 indicates a weak password, while 100 indicates a very secure password. Some hosting providers require a minimum password strength.
  • A green password strength meter means that the password is equal to or greater than the required password strength.
  • For more information, read our How to Determine Password Strength documentation.
• Email — The contact email address for the new account.

SSL certificates

When you create an add-on, parked, or main domain or subdomain, the system attempts to secure it with an existing certificate. If none exist, the system generates a self-signed certificate. If you enable AutoSSL for the account that owns the new domain, the system adds a request for an AutoSSL certificate. The system will install it when it becomes available.

UID and GID settings

The /etc/login.defs file contains the system accounts’ UID settings. We do not support customizing the /etc/login.defs file with new settings. cPanel & WHM uses the following UID conventions:

• On servers that run CentOS 7, CloudLinux 7, or RHEL 7, the system creates new system UIDs and GIDs with a number between 201 and 999. The system also creates new account UIDs and GIDs with a number between 1000 and 60000.
• On all other supported operating systems, the system creates new account and system UIDs and GIDs with a number between 0 and 500.

Package

The Package section allows you to assign a package to a new account. A package defines the account’s limitations. For example, a package can determine how much disk space the new account can use or how much data the account can transfer. Some hosting providers use the term “domain templates” to describe this concept.

Important:

• If root users do not grant resellers the Account Modification (edit-account) privilege then the reseller must specify a package when they create a new account. The root user can assign this privilege to resellers in WHM’s Edit Reseller Nameservers and Privileges interface (WHM >> Home >> Resellers >> Edit Reseller Nameservers and Privileges).
• Creating an account that will exist on a linked server node (for example, a Mail Node) requires a package with the API Tokens feature. If the selected package does not have it, the system will not create the account. For more information about packages, read our Packages documentation.

• Choose a Package — Allows you to assign an existing package. To view the package’s configuration hold your cursor over the magnifying glass icon ().
• Select package options manually — Allows you to edit package settings manually. The following additional checkbox and sections will appear:
  • The Save Manual Settings as a Package checkbox.
  • The Manual Resource Options section.
  • Additional checkboxes in the Settings section.
  • The Package Extensions section, if you selected a package that uses package extensions from the Choose a Package menu.
• Save manual settings as a Package — Saves your manually-selected settings as a new package. If you select this, the Package Name and Feature List checkbox will appear.
• Package Name — Names the new package you wish to create.

Important:

You must enter a package name in this text box.

• Feature List — Allows you to select a feature list. Feature lists define which features are available to users. To edit or create a feature list, use WHM’s Feature Manager interface (WHM >> Home >> Packages >> Feature Manager).

Manual Resource Options

The Manual Resource Options section appears when you select the Select package options manually checkbox in the Package section.

Note:

Before you set quotas, consider the type of content that your users intend to host.

You can set the following settings in the Manual Resource Options section:

• Disk Space Quota (MB) — The maximum amount of space on the server’s hard drive for the new account, in megabytes (MB).
• Monthly Bandwidth Limit (MB) — The maximum amount of data that the new account can transfer each month, in megabytes (MB).
• Max FTP Accounts — The maximum number of FTP accounts for the new account.
• Max Email Accounts — The maximum number of email accounts for the new account.
• Max Quota per Email Address (MB) — The maximum size that the account can define when it creates an email account, in megabytes (MB).

Note:

When you adjust this value it does not affect existing email accounts.

• Max Mailing Lists — The maximum number of mailing lists for the new account. The Mialman application controls mailing lists.
• Max SQL Databases — The maximum number of each available type of SQL database. For example, if you set this value to 5 and allow MySQL and PostgreSQL databases, the account can create up to five MySQL databases and up to five PostgreSQL databases.
• Max Sub Domains — The maximum number of subdomains that the new account may create.

Important:

A value of 0 prevents subdomain creation.

• Max Parked Domains — The maximum number of parked domains (aliases) that the new account may create.

Important:

A value of 0 prevents parked domain creation.

• Max Addon Domains — The maximum number of addon domains that the new account may create.

Important:

A value of 0 prevents addon domain creation.

• Max Passenger Applications — Enter the maximum number of the account’s Passenger applications.
• Maximum Hourly Email by Domain Relayed — The maximum number of emails that a domain can send per hour. This setting sets the same limit for every domain on the account. For more information, read our How to Set Email Send Limits documentation.

Important:

A value of 0 allows unlimited outbound emails.

• Maximum percentage of failed or deferred messages a domain may send per hour — The maximum percentage of failed or deferred messages that a domain can send before your server temporarily blocks outgoing mail from that domain.
  • The system examines outgoing and local mail over the previous hour to determine whether the domain exceeds the limit.
  • When a domain exceeds the limit, it cannot send mail until it no longer exceeds the limit.

Settings

Important:

To access all settings in this section, you must select Select Options Manually under the Package heading.

You can set the following settings in this section:

• Dedicated IP — Assigns the new account a static IP address. If you want other accounts to share an IP address you must configure them to use the same IP address. We strongly recommend this setting for reseller accounts.

Important:

If you select this when you create a package, you cannot change this setting later.

• • When you select this checkbox, the Select the IP Address menu appears. You can assign an IP address or allow the system to assign an IP address to the account by selecting Auto Assign.
  • Unreserved IP addresses populate this menu. For more information, read our Show Edit Reserved IPs documentation.
• Shell Access — Allows the user access to the server through the command line interface.
• CGI Access — Allows the new account to execute CGI scripts.
• Digest Authentication for Web Disk — Enables Digest Authentication support for Web Disk access over a clear text or unencrypted connection.

Note:

• • You must enable this if your server uses a self-signed certificate.
  • You must enable this for users with Windows Vista®, Windows® 7, and Windows® 8 operating systems.
• cPanel Theme — Assigns the account’s theme. You can select the default style for new accounts in WHM’s Customization interface (WHM >> Home >> cPanel >> Customization).
• Locale — Assigns the new account’s language.
• Enable Apache SpamAssassin™ — Enables or disables Apache SpamAssassin’s spam filters on the new account.

Note:

To deselect this checkbox, you must set the Apache SpamAssassin™: Forced Global ON setting to Off in WHM’s Exim Configuration Manager interface (WHM >> Home >> Service Configuration >> Exim Configuration Manager).

• Enable Spam Box — Enables or disables spam box filtering for the new account.

Important:

The system delivers spam messages to the account’s inbox when you disable this setting. You must enable Apache SpamAssassin to use this feature.

Mail Routing Settings

These settings allow you to specify how to route mail for the new account.

Select one of the following settings:

• Automatically Detect Configuration (recommended) — Automatically detect which setting to use. We recommend this setting.
• Local Mail Exchanger — Accept mail locally for the new domain. <li class="MsoNormal" style="color: black; margin-top: 3.75pt; margin-bottom: 3.75pt; line-height: normal; mso-list: l5 level1 lfo8; tab-stops