Setting up a Mail Account in Outlook

The following video guide covers setting up an email account in Microsoft Outlook.


There are two options for IMAP Hostname & SMTP Hostname

There are now two options for setting up your email client. Option 1 is preferred, but does have some prerequisites.

Option 1 - Use mail.your.domain for inbound and outbound mail server (IMAP Hostname and SMTP Hostname)

Prerequisites

Your domain’s A record must be pointing to your OBHost hosting server. If your domain is registered with Smart then this is likely the case.

You must have SSL enabled for the domain. Once your domain is correctly pointing to OBHost a free LetsEncrypt certificate will be issued automatically.

If you meet these requirements then you can use the format your.domain for the inbound (IMAP Hostname) and outbound (SMTP Hostname) mail servers in the instructions below e.g. if your domain is example.com then you would use example.com as the inbound and outbound mail server names.

This option has the benefit of meaning that should you change hosting servers at any point you won’t need to re-configure any email clients. Once the DNS has updated for your new server A record the clients will continue to be able to send and receive email.

Option 2 - use the server hostname for inbound and outbound mail server

This option has no prerequisites. However, you should be aware that if you use this method, and at a later date change hosting servers you will need to re-configure any email clients.

If you are a reseller this would also impact all your client accounts.

  • inbound email server, outbound email server, smtp hostname
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